About Us
The Hiive Grp Sdn. Bhd. is a newly set up company in Malaysia, which was incorporated in March 2021 and have a strong supporting staff comprised of a Director/General Manager, Human Resource Executive, and 15-20 Customer Service Representatives (CSR). This company is based in Kuala Lumpur.
We are operating under Business Process Outsourcing (BPO). The company providing service include payroll, accounting, telemarketing, data recording, social media marketing, customer support and many more to come.
Our Mission & Objective
The Hiive Group team has a true sense of purposes in
Mission
To shape the future of the internet by creating unprecedented value and opportunity for our customers, employees, investors and ecosystem partners
Objective
To manage the customer service and operation centres and teams with responsible for managing the delivery of outstanding customer experiences and client outcomes.
Innovation
The primary objective of customer experience management is to improve the overall experience each customer has with a brand. It is a strategy to understand customer perception, gauge customer loyalty, and put action plans in place to improve the gaps.
Our team
Meet our core team who ready to bring changes into the industry.
Zane Williams
Stakeholder
Mark Baker
Stakeholder
Faridah
Director
Azura
HR Executive
June
Team Leader ( Rebel Team )
Sheila
Team Leader ( Ikea Team )We're always looking for talent
Got what it takes to work with us? Great! Send us a link to your resumé or portfolio to become part of our talent pool.
See Job Openings